Operations
Tour Leader — Barcelona
Host our travelers through Catalonia with the grace of a local friend.
- Location
- Vilnius - Hybrid
- Employment type
- Full-time · Seasonal
- Seniority
- Experienced
About The Role
What you'll do.
We're adding a Tour Leader to our Barcelona team. You'll be the face of Hamilton & Chase for travelers visiting Catalonia — greeting them on arrival, orchestrating their days, smoothing over the unexpected, and making sure every detail of their itinerary feels effortless.
Who This Is For
A born host who knows Barcelona like the back of their hand — not just La Rambla and Sagrada Família, but the quiet corners of Poblenou, the best pintxo counter in Gràcia, and which taxi driver will actually get you across town on a Saturday night. You speak the language, you've probably already hosted tours in some capacity, and you love the work.
Day To Day
Responsibilities.
-
01
Greet travelers at their hotel and walk them through their private itinerary over a welcome drink
-
02
Coordinate with drivers, restaurants, museums and private guides throughout each trip
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03
Handle the unexpected with calm — a flight delay, a closed restaurant, a sudden rain storm
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04
Check in with travelers daily, anticipate needs, and make small surprises happen when they count
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05
Work closely with our Rome and Lisbon leaders to hand off multi-city itineraries seamlessly
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06
Feed back to the trip designers on what's working and which partners are slipping
Must Haves
What we're looking for.
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Fluent Spanish, Catalan and English — additional languages always welcome
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3+ years as a tour leader, concierge or hospitality host at a high-end hotel
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Deep, current knowledge of Barcelona and the Catalan coast — where to eat, what to skip, who to call
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Professional appearance, genuinely warm manner, patience under stress
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Flexible schedule — weekends and evenings are when travelers need you most
Nice To Have
Bonus points for…
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Background in wine, cuisine, art history or architecture
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Relationships with local chefs, gallery owners, or private guides
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Driver's license (not required in city, but useful for day trips to Penedès or Costa Brava)
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First aid training
Ready To Apply?
Send us your note.
Applications are read by a real person — usually the hiring manager for this role. Expect to hear from us within one business week.
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